• Lead: @moranegg
• Tags: outreach, strategy, process
• Priority: high

Includes work

We need reliable and efficient operations:

• stability
• scalability
• monitoring

To organize and track the work in the area of outreach activities and to convey key information to leadership, we need to have a clear strategy how to improve the operations.

With this milestones we will define clear outreach pipelines which will be implemented with shared tools.

See also: https://en.wikipedia.org/wiki/Capability_Maturity_Model_Integration

KPI

The following activities defined:

• administrative processes: mission form
• blog-post process & content charter
• Invited talk request - improve current pipeline
• feedback form after events
• CRM pipelines
• ERP pipelines
• Information management validation process (updates of website, docs, etc.)